The Insurance Regulatory Authority has commended Excel Insurance for developing a WhatsApp-based digital platform to ease the acquisition of motor third-party insurance as Uganda switches to digital stickers. The solution enables customers to buy insurance directly through WhatsApp, make payments using mobile money, and instantly receive a digital insurance sticker, eliminating the need for physical visits, paperwork, or long queues. Ronah Nahabwe reports.
Whatsapp bot for instant motor third party insurance purchase unveiled
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